The library is open for indoor services. Learn more here. Curbside pickup will continue.
The library offers curbside pickup! Requested items will be held in bags and either delivered to your car or left outside the Stelfox Street entrance, already checked out to you.
If you are unable to visit the library, contact us about housebound delivery.
How does it work?
Request items online, by calling us at 201-768-8714, or by emailing us at email@example.com
Holds are limited to 20 items per household.
Please be aware that it will take longer than usual for holds from other libraries to be ready for pickup, since we are required to quarantine items for 72 hours after they’re delivered.
Not sure what you want? Take advantage of our book concierge service! Click here, fill out the form, and we’ll select some books and authors we think you might like.
When your items are available, you’ll receive a hold notification by email, text message, or phone (whatever preference your account is set to).
Our hours have changed, so make sure you know when curbside pickup is available – see pickup times below.
Wait on the Stelfox Street side of the library. You can use the meeScan app to let us know you’ve arrived.
If you don’t have a smart phone or don’t want to download the meeScan app, you can also call us at 201-768-8714.
If you don’t have a cell phone: Knock on the Stelfox Street doors. Have your library card ready for staff to take inside so we can locate your requested items.
If you drove to the library: Pop your trunk and a library staff member will place the bag with your items in your car.
If you walked to the library: A staff member will bring your items out to you. Please make sure you’re wearing a face mask.
Enjoy your items! They’re already checked out to you. A slip with due dates will be included in your bag.
When can I pick up?
You can pick up during operating hours.
|Mondays||9:00am to 5:00pm|
|Tuesdays||9:00am to 5:00pm|
|Wednesdays||9:00am to 5:00pm|
|Thursdays||9:00am to 5:00pm|
|Fridays||9:00am to 5:00pm|
|Saturdays||9:00am to 1:00pm|
|Sundays||1:00pm to 5:00pm|
What can I pick up?
- Books, media, and magazines
- Book club books (adult and/or children’s)
- A copy of BookList or the Suburbanite
- Craft Kits from Ms. Cara (while supplies last)
- Paper guides for using Libby, hoopla, and/or Kanopy
I have books / other materials I’d like to donate to the library.
The library does not accept donated materials. We appreciate the generosity, but don’t have the space or staff to handle patron donations. Currently, Closter and Englewood Libraries are accepting donations by appointment. Always contact a library before dropping off donations!
Can I go inside the library?
Yes! The library is open for indoor services with limited hours. You may visit the library for no more than 15 minutes. Learn more here.
How do I know what you give me is clean?
Library staff wear masks at all times in the library. We are doing everything we can to minimize the possibility of spreading infection, both for your sake and our own! If you’re still concerned, you’re welcome to use alcohol-based disinfectant on plastic surfaces (ie, book and media covers). Please don’t get the pages of books wet! It damages the book and we will have to charge you the replacement cost of anything you’ve damaged.
How can I return library items?
You may return items inside in a designated receptacle during our indoor services hours. Items can still be returned in the bookdrops on the Stelfox Street side of the library 24 hours a day, 7 days a week. You can expect items to be removed from your card within 24 hours, with the exception of items returned Friday evenings and Saturday mornings, as we’re still closed on Saturdays.
My card is blocked and won’t let me place holds. What do I do?
You can visit us during indoor service hours, call us at 201-768-8714, or email us at firstname.lastname@example.org. We’ll help you figure out what the issue is.
Your card is blocked from placing holds if you have fines of more than $10. At this time, we can only accept payment online, not in person. You can pay your fines with a debit or credit card by logging into your account at bccls.org, selecting “Fines and Fees”, and following the prompts to pay online. Please be aware that debit/credit card payments have a 50¢ service charge.
I lost my card / I need a library card.
If you lost your card, visit usduring indoor service hours, call us at 201-768-8714, or email us at email@example.com. We’ll issue you a new card that you can pick up during indoor service or curbside pickup hours. You will need to show identification with your name and proof of address to pick up your card. (A driver’s license, utility bill, lease or mortgage statement all work fine. Call the library if you have questions about acceptable documentation.) Please where a face covering while interacting with library staff.
If you never had a card, you can apply for one online at bccls.org/eCard. We’ll reach out to you to arrange a time to pick up your new card. You will need to show identification with your name and proof of address to pick up your card. (A driver’s license, utility bill, lease or mortgage statement all work fine. Call the library if you have questions about acceptable documentation.)
Can I borrow a museum pass?
Yes, although you should check the museum’s website to learn how their visiting procedures and hours have been altered by the pandemic. Because of the reservation system in place at most museums, we are extending the three-day lending period on museum passes on a case-by-case basis. Call the library at 201-768-8714 or email us at firstname.lastname@example.org if you’re interested in borrowing a museum pass.
I want to borrow library items, but I can’t make it to the library.
Call us at 201-768-8714 or email us at email@example.com. Community volunteers will be delivering library materials to the elderly/housebound/immunocompromised. We’ll do our best to make arrangements that work for you.